Worried About Downtime?
Trust Pegasus Online to Keep Your Business Running Smoothly.
Reliable WordPress Support Plans for Your Business Needs
At Pegasus Online, we understand the importance of keeping your website running smoothly 24/7. Our Emergency Support and Emergency Support Anytime plans are designed to provide comprehensive coverage, ensuring your online presence remains uninterrupted. Whether you encounter technical issues during business hours or need assistance at midnight, we’ve got you covered.
Support Hours are billed at $147 per hour unless you are currently under a support plan. See below for support plan rates.
Step One
How to Get a Pegasus Support Plan
Getting the peace of mind that comes with a Pegasus Support Plan is simple. Every bundled package you purchase from Pegasus Online includes our comprehensive Emergency Support, ensuring your website, click ads, and SEO efforts are always covered. If you prefer to customize your services with our A La Carte products, you can still add Emergency Support separately, guaranteeing your business is protected no matter what.
Step Two
What’s Covered in Your Support Plan
Our support plans are designed to cover every critical aspect of your online presence, from your website’s functionality to your ad campaigns and SEO strategies. Here’s a brief overview of what we protect and optimize for you:
WordPress Support:
Step Three
Choosing the Right Support Plan for Your Business
We offer two levels of support to match your business’s needs: the Emergency Support Plan and the Emergency Support Anytime Plan. Both plans offer the same comprehensive coverage, but the difference lies in when you can expect service. Whether you need help during business hours or require 24/7 assistance, we have you covered.
$147/month
Standard
Emergency Support Plan
Our Emergency Support Plan provides essential coverage for your website during standard business hours. With 2 hours of support each month, you can rest easy knowing that help is just a ticket away.
Key Features
$297/month
Need More Support?
Emergency Support Anytime Plan
For those who need round-the-clock support, our Emergency Support Anytime Plan is the ideal solution. Enjoy 5 hours of support per month, available 24/7, including nights and weekends.
Key Features
The Confidence of Being Covered
Imagine running your business knowing that no matter what happens—whether it’s a website outage, an SEO issue, or an ad campaign hiccup—you’re fully protected. With Pegasus Support Plans, you’ll have the confidence that your online presence is secure, your business is running smoothly, and help is always just a click away. This kind of security means you can focus on growing your business without worrying about unexpected technical issues slowing you down. When you partner with us, peace of mind comes standard.
Need More Support?
Save More with Bulk Support Plans
Customers served!
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Hours
Per Support Pack
Flexible Plans & Pricing Packs
At Pegasus Online, we believe in transparency and flexibility. Both of our support plans are designed to accommodate your needs. Should you require more hours, you can purchase additional support hour packs (20 hours per pack) at a discounted rate of $57 per hour.
Customers served!
0
Hours
Per Support Pack
Flexible Plans & Pricing Packs
At Pegasus Online, we believe in transparency and flexibility. Both of our support plans are designed to accommodate your needs. Should you require more hours, you can purchase additional support hour packs (40 hours per pack) at a discounted rate of $47 per hour.
Custom Support Plans
Tailored Solutions for Unique Needs
For businesses with specialized requirements, we offer Custom Support Plans designed to fit your exact needs. Whether you need ongoing support, large-scale project assistance, or help with unique challenges, we’ll craft a solution that works for you.
Custom Pricing Benefits:
Ready to Customize Your Plan?
Contact us today for a consultation, and we’ll provide a personalized quote based on your specific needs.
Call or Text Us Today
Note: Support for issues arising from client-added plugins or alterations without prior consultation with Pegasus Online may incur additional support costs.
Ready to Secure Your Website?
Don’t leave your online presence to chance. Choose the support plan that fits your needs and experience peace of mind knowing that Pegasus Online is here to help. Contact us today to learn more and get started!
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